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Here are a couple steps you can take to try and reconnect. 

How to troubleshoot:

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Power Cycle:​

Restarting your modem/router should resolve the issue. 

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1. Unplug your router or modem.

2. Wait 30 seconds, then plug it back in

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Other reasons why your internet may keep going out include inadequate speeds, network congestion and inclement weather.​

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Have you done the following:

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  1. Restarted your equipment?

  2. Connect with an Ethernet cable?

  3. Check for an internet outage?

  4. Tried using a different device?

  5. Check your wires and cables?

  6. Run a speed test? 

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Why is my internet not working?

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